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December 2015
●Forward ● Website


Welcome to The Maestro, Avinet's regular newsletter that keeps you up to date on the latest features and developments to the Avinet suite of products: Air Maestro®, Rail Maestro™ and Road Maestro™. You will also read about the latest events and happenings from our customers, partners and team.

The Maestro newsletter is sent in html and text-only format and is distributed quarterly to all those on our mailing list. If you received this copy of The Maestro from a friend and would like to join our mailing list, please email

From the CEO

authorWelcome to our final Avinet newsletter for 2015.

It has been a busy few months and not just for the Avinet team but for the entire aviation industry. Featured below are some of the prevalent topics that are worth a mention:

Avinet farewell and welcome
We sadly say goodbye to Customer Support Analyst Aleks Krstic who was with us for 8 months. We wish him all the best in the next stage of his career. Dan Le has recently joined the team to replace Aleks and has already shown great enthusiasm working with customers and our Air Maestro software. You can find out more about Dan below.

HAC Canada
Bianca and I travelled to Vancouver for the 2015 HAC Convention. The show was one of the busiest I have ever attended before and was certainly a great opportunity to meet our customers as well as some new faces in the industry.

CAO 48.1 Changes
Recently, the industry has lobbied CASA to postpone or scrap CAO 48.1 and in particular CASR 61. Watch this space as the debate continues and a likely compromise emerges.

As the year draws to a close, I would like to wish everyone a fantastic and festive break and I look forward to what the year 2016 brings. I hope that you find value in the information provided in this newsletter and should you like further information on Air Maestro please do not hesitate to contact us.


Mike Mulvihill | CEO


NewsAir Maestro 2-13 Release
We are excited to inform everyone that the Air Maestro Version 2-13 upgrade is amost complete! Our developers have rolled out the latest update to almost all of our customers and should be complete before the New Year. There are so many great new features in this release and we hope you are pleased with the results. Please see the 'Development' section below for a list of key changes.

Business SA Export Awards Win
For the second year in a row, Avinet won the Information and Communications Technology Award at the Business SA Export Awards, held a couple of months ago. This is yet another achievement for the Avinet team. Avinet progressed to the National Export Awards which were held at the Melbourne Museum and while Avinet did not win, it was a fantastic opportunity to be a Finalist for the second year running.

First European Air Maestro User Conference
Expressions of interest are now open to all Air Maestro users who are interested in attending our first ever European User Group Conference. At this stage, Avinet plans to host the conference in London in either May or October 2016. If you may be interested in attending, please take our survey asap here.



African Air Maestro User Conference, South Africa, November 3-4 2015
Aleks Banas and African Alliance Partner Rob Daneel hosted the 2015 African Air Maestro User Conference in November. Avinet has since received positive feedback from customers about the two day event with some saying they are more aware of how Air Maestro can be used to its fullest potential, which is what we like to hear! Here is what some of the attendees had to say:

" It was great to meet other Air Maestro users in the industry and share our experiences with them. Learned a lot in expanding the system to work the modules we have not yet actioned"

- Johan Du Plessis
Quality Manager

"Looking forward to new version soon to be released, a lot of features will be beneficial to our operation.Thank you for a good informative conference"

- Elfie Lewis

HAC Convention, Vancouver, 13-15 November 2015
Mike and Bianca were joined by Tracware partner Andrew Maley at the largest Canadian rotary convention in November. We appreciate an opportunity to attend global tradeshows where we can because it is a great way to meet our customers and this was no exception. Mike and Bianca enjoyed hearing feedback from our Canadian customers and how they are going with their Air Maestro site. Mike and Bianca were also kept busy every day meeting delegates at their booth who were interested in Air Maestro. There was a positive reception to our software from the Canadian crowd.

Upcoming Events

Heli-Expo 2016, Louisville, KY Feb 29 - March 3
Avinet will once again be attending the largest rotary event on the calendar, exhibiting from stand #1618 which is located adjacent to Bell Helicopter. Marketing Coordinator Bianca Stewart and Customer Support Analyst Josh Miller will be attending.

Aerial Firefighting International (AFI) Conference 2016, Sacramento CA, 22-23 March
Bianca and Josh will be attending the 13th Aerial Firefighting International Conference in March 2016. The conference brings together those involved in the firefighting community along with Forestry Departments, Fire & Aviation Services and Departments of Agriculture to tackle issues involved with overcoming wildfires. More info to come.

Rotortech 2016, Sunshine Coast, May 27 - May 29
After a very successful and well-attended first event in 2014, Avinet will be exhibiting at the second Rotortech event on the Sunshine Coast which is expected to top previous attendance of 240 delegates and 15 Helicopter displays. Stay tuned for more details!

Global Training & Travel

Zurich, Switzerland
Late October, Aleks travelled to Zurich in Switzerland for customer training and implementation for Zimex Aviation. The team were very accommodating and enthusiastic and the week of training was a real success.

Aleks was fortunate enough to have a free Saturday in Zurich and had the opportunity to hop on an hour train ride to visit Lucerne, a colourful city in central Switzerland.

From Lucerne, she travelled to Alpnachstad to take the scenic Cogwheel train to Mount Pilatus. The Pilatus railway is the world's steepest Cogwheel train and takes approximately 30 minutes to reach the summit. From the summit you can view the sites of Lucerne, surrounded by the Alps. However, during her visit, the town was immersed in clouds but the views were spectacular nonetheless.



Just in time for the festive season, Air Maestro version 2-13 is almost here. We have rolled out the updated version to almost all of our 200+ clients. Listed below are some of the key updates that will be available:

Rostering – The ability to work upon an unpublished version of the roster prior to rolling it out to the staff. The roster notifications have also been updated to optionally include a PDF copy of the roster at the time.

Timezone support – All rostered and scheduled shifts and duties can now have start and end timezones associated with them using a new and improved timezone picker.

Recency – Items that are expiring in the upcoming months can now be scheduled for a particular date with a trainer and a location. There have also been quite a few improvements to the check forms including the ability to set them as self-updatable so that staff can fill them out themselves without an examiner.

Safety Dashboards – A new interactive dashboard is available to safety managers to be able to visually display reports over time and filter by factors such as risk, base and aircraft.


New face at Avinet - Dan Le

Dan has recently joined the Avinet team in Customer Support and has already shown enthusiasm in his role. Dan has a Bachelor's Degree in Information Technology (Management) and has previously worked at BankSA, Adam Internet and Hewlett Packard.

He considers himself a sports fanatic with a particular passion for basketball, football, soccer and martial arts and also has a unique hobby making arcade machines for family and friends. Dan also enjoys spending time with his fiancé Sarah (due to be married in March next year) and their crazy pet Shiba Inu named 'Akuma'.


Avinet will be taking a short break from our Webinars during the festive period but will return better than ever in the New Year with some new sessions on our Air Maestro Version 2-13. You can check back on our website for updated sessions here.

Additionally, we are always looking for new topic suggestions for our webinars. To submit your topic, please go to your Air Maestro site and click Help > Video Help and scroll down to the Training Video Topic Suggestions box and click 'Request'.

If you have any additional questions, please email the Helpdesk at


By clicking on the below links to add/like us on Facebook, Twitter, LinkedIn, YouTube, Instagram & Google+ you will be among the first to hear about our latest news, competitions, events, development progress, the Air Maestro Conference, upcoming tradeshows and other useful updates.

In the media

'When, not if for fatal drone crash' - The Australian Newspaper, Aviation section, October 2015, p.28

'Avinet expands safety and compliance support' - KiwiFlyer Magazine, Issue #42, p.46

'Avinet Air Maestro User Conference' - African Pilot magazine, Dec 2015, p.40


"Air Maestro continues to both surprise and thrill us with its efficiency, capabilities and cost savings and it massively assists with regulatory compliance. It has brought our dispersed bases within immediate reach, and the Help Desk staff are outstanding; unfailingly helpful, polite & friendly. System integration and reporting is excellent”.

- Rob Alexandra
Administrator, Check Pilot (Ret.)
RFDS Queensland Section

"Pass my regards to your excellent team which tirelessly answers all my questions, fixes all my problems and creates every additional feature I need!"

- Jean-Francois Lyras
Flight Operations Manager
HNZ Global (Canada)

Read More

Did you know?

Please see below for some interesting facts about the Version 2-13 Release of Air Maestro that you may not be aware of:

1. Did you know that Pilots are now able to download and upload their flight duty and logbook data? Please be aware company-specific data is removed in the process.

2. Did you know that you can now have muliple documents in a recency item?

3. Did you know that you can apply notes to personnel in the roster?

4. Did you know you can manually set a reminder for safety reports to whichever date you choose?

Please click 'Read More' to view more of Air Maestro's capablities.

Read More

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