Customer Support Enquiry

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For Air Maestro Customers

Do you need some assistance with your Air Maestro site? Please contact us by selecting one of the below options:

Phone: +61 8 8100 1155

Email: helpdesk@avinet.com.au

Business Hours: 8am-6.00pm M-F, Weekends and Public Holidays (After Hours – emergencies only)

After Hours & International Calls

For urgent matters:
1. Call the helpdesk on +61 8 8100 1155
2. Select option 1
3. Leave a Voicemail

One of our helpdesk staff members will endeavour to respond as soon as they can. Alternatively, you can email your query to helpdesk@avinet.com.au.

*Please note that Weekends, Public Holidays & After Hours – Email & Emergency calls only.

South Australian Public Holidays

 Holiday Date
New Year’s Day Fri, 1 Jan 2016
Australia Day Tues, 26 Jan 2016
Adelaide Cup Day Mon, 14 Mar 2016
Good Friday Fri, 25 Mar 2016
Easter Monday Mon, 28 Mar 2016
ANZAC Day Mon, 25 Apr 2016
Queen’s Birthday Mon, 13 Jun 2016
Labour Day Mon, 3 Oct 2016
Christmas Day Mon, 26 Dec 2016
Boxing Day Tues, 27 Dec 2016

Unlimited Helpdesk Support

Avinet has a dedicated helpdesk team that provides first-class customer service from enquiry to resolution. All Helpdesk services such as phone support and email support are included in your annual licence fee.