Ongoing Support

Contact & Office Hours

Ongoing support is provided as part of our service. All of our customers can contact our Help Desk as required for assistance during and after the implementation of their Maestro system.

Phone | +61 8 8100 1155
Email | helpdesk@avinet.com.au

4 Oct 2015 – 3 April 2016 UTC + 10:30 (Daylight Savings Time)
8:00 ACDT – 18:00 ACDT, Monday – Friday

3 April 2016 – 2 Oct 2016 UTC + 9:30 (Central Standard Time)
8:00 ACST – 18:00 ACST, Monday – Friday

After Hours & International Calls

For urgent matters:
1. Call the helpdesk on +61 8 8100 1155
2. Select option 1
3. Leave a Voicemail

One of our helpdesk staff members will endeavour to respond as soon as they can. Alternatively, you can email your query to helpdesk@avinet.com.au.

*Please note that Weekends, Public Holidays & After Hours – Email & Emergency calls only.

Customer Testimonial

Don’t take our word for it! Here is what one of our customer’s had to say about our ongoing customer support and product below:

The focus and drive behind the team at Avinet far exceeds that of any other company I have had dealings with. The product really does sell itself and the personalities behind its development are the driving force for the constantly growing client base.

Yvette Ashlin

Safety Officer, Westpac Life Saver Rescue Helicopter Service